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TSSA

tssa.org.uk

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2.3

Overall reputation rating based on reviews and complaints

TSSA has an overall reputation rating of 2.3/5 based on 0 reviews and 3 complaints, indicating that the majority of members are somewhat dissatisfied with union representation and support.

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Latest Reviews and Complaints

ComplaintsBoard
T
1:27 pm UTC
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

TSSA Operating engineer renewal

2023 - Fees increase every year on May 1st, but they decided to send invoices with the new amount for renewals before the increase date. No one in customer service can/will help. Keep getting told different stories by different people. Could take 3-4 days, could take 7-10. Now they say up to 17 days to escalate. Last year (2022), they double booked me for...

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3 TSSA Complaints

ComplaintsBoard
K
8:40 am UTC

TSSA Ignoring my requests for help after being a member for over 10 years

I am utterly disgusted by this company! They are meant to be there to help in the event of problem at my place of work. I have paid in thousands to them over the years in membership fees and yet when I have a contract change at my place of work and I ask for advice I have been totally ignored.
I have phoned the help desk 5 times and got an answer machine and I have emailed copies of my changed contract proposals over 3 times in the last 10 days and have not even received an acknowledgement.
I cancelled my membership yesterday because I refuse to pay them a penny more but it does not resolve the fact that that no one has even bothered to acknowledge I need advice and help. I am at a loss as to what to do and what to make sure no one else joins this organisation in the misguided belief they will be there to help you if you need them.

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ComplaintsBoard
D
12:52 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

TSSA Bogus service over billing

These crooks have been over billing for bogus inspections for years.
There is no accountability whatsoever with TSSA.
It is quasi-government and they hide behind telephones & policy.

Deaths have resulted from failed TSSA work resulting in explosions in Toronto.
This failure of a control agency ought to be closed and replaced with a functioning, accountable agency.

If you feel the same way please get vocal.

Read full complaint and 17 comments
Update by Disgusted citizen
Jan 03, 2010 12:54 pm UTC

AMEN...MAYBE SOMEONE WILL FINALLY TACKLE THESE EGOISTS!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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17 comments
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Zippy's Hot Dogs
Miramichi, CA
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Jan 18, 2019 7:59 am UTC

I got billed over $4800 to inspect a BRAND NEW Hot Dog Cart. I gave them 1200 bucks and told them to F off sent it to collections, I'll pay $1 dollar a month until I die and has long has your making a payment the states your making an effort to pay the bill thus they cannot send to collections. If everyone did this. How quickly would this extortion company be shut down. I was led to believe extortion was a criminal offence and punishable by law. Am I wrong?

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ChrisMorgisDoesntPay
Corner Brook, CA
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Jan 08, 2019 7:27 pm UTC

You can send your complaints to the Ontario ombudsman. Interdependent body and its confidential.

http://ombudsman.tssa.org

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Zippy's Hot Dogs
Miramichi, CA
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Jan 18, 2019 8:03 am UTC
Replying to comment of ChrisMorgisDoesntPay

They do nothing. I called them 20 + times and all I got was the run around. No one wanted to hear [censored] from me and no one certainly looked into my case. [censored] Company and a bigger [censored] Ombudsman. All they care about is their 60 thousand dollar spotless company Vehicle and their $80, 000 ++ a year Salary for being [censored]

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Remi Aubin
Orléans, CA
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Dec 24, 2017 3:35 pm UTC

YES! They are crooks for sure. First they made a bogus invoice as there is no evidence of an inspection. $600 and a new bill every week. Any other company would send a bill once a month. Then threats to put me in the credit bureau. Unbelievable pukes.
So, no request for service, no evidence of an inspection and did not sign for any work done. Then the weekly billings and threats.
Sounds like Mafia to me.
Don't give them a cent!

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Steview2020@live.com
Markham, CA
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Nov 15, 2017 6:35 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Same exam I had...80% electrical questions. .2 questions l could use code book for..all the rest were apparently a combo of g3 G2 and one on vaporizers...apparently g1 question...funny thing is all marks were from modules 10- 24 as per mastery email ...wouldn't g3 be modules 1-9...I was told to rewrite is 250 ish...50 % of class failed...73% of Algonquin students fail this exam. ...does anybody out there think Tssa has found a new revenue source. ...100 bucks first write ...250. Second write ...250 3rd. Rewrite...failure rate over 50%...2 rewrites per month in Ottawa...Barry...Kingston. ..tor onto. ..so on and so on...no questions from code book...you are set up to fail...can anyone say money grab...hope to run into a Tssa rat out there...well l can dream!

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Mark Milani
Toronto, CA
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Apr 22, 2017 1:59 pm UTC

how about sending those d bags from tssa a bill for entering your site and not reporting to the site office? That's what we're doing. Sending them a bill for 3000.00 for non compliance with our site regulations which is everyone must report to the site office or face a fine. F them extortionist ###.

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Lorry Lee
Richmond Hill, CA
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Dec 21, 2015 12:23 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Unfortunately, fighting the TSSA is counter productive. The ONLY people that can get rid of the TSSA cancer are the politicians that created this mess in the first place. There is no way to get at them directly, to force them to do something about the TSSA. You may not be able to get to them by the front door, you can certainly get to them through the back door!

Below is a link to the government of Ontario website that gives you a complete list of every Ontario MP.

http://www.ontla.on.ca/web/members/member_addresses.do?locale=en

I suggest this list be downloaded and passed on to EVERY HVAC contractor in Ontario. ANY of the MP's calling any contractor for service be denied services. Same applies to ALL contractors currently servicing ANY government facility. Refuse to service them.

If for some reason you are forced to provide the service, charge them through the nose for it! As the contractor you can charge whatever amount you want. A typical furnace repair costing $600.00 should be marked up to $6000 to one of these boneheads. Realize MONEY is the ONLY language these guys understand. When they have to suffer the consequences of their decision, its the only time they will move their ### to change it.

When the temp hovers at -30 and they have no heat in the house, and no one to service them. Watch how fast they take up your cause! Of course, this will only work if everyone works together. Posting and complaining will never change it. Action will! If we want it changed, this is our best and only option.

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Jordanstoneycreel
Niagara Falls, CA
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Oct 15, 2015 2:38 pm UTC

im pissed with tssa because on my g2 and obt2 exam i received questions about house electricity which had nothing to do with gas or oil burning equipment, needless to say after my exam my teacher had told me overlooking some our papers during the test he found a few of us had questions which were never taught in class and i ended up failing by 1.7% and 2 % do i bother paying another 240$ to re write each exam

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Mark Van
Windsor, CA
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Jul 14, 2015 7:33 am UTC

This is from my experience being in the Heating, Refrigeration, and Air Conditioning trade the most absurd agency I've ever encountered. 11 yrs ago, I started my own HVAC business... Over the first few years, Union Gas gave us infractions when and where we had a mistake made and or needed addressing for a specific infraction. THIS WAS A PAINLESS PROCEDURE. Customer informed us and the issue was usually remedied within 2 days. NOW... If an issue arises from TSSA being called or emailed in, well we have had for the first few years...Driving time costs for the inspector, at $135/hr+HST... This amounted to nearly $1, 000.00 in just one visit as the nearest inspector was a 3 hr round trip drive time alone! My company has been given orders to cease and desist for over 10 months while the billing was in question and that the complaint was frivolous and subsequently dropped completely. As a result after that incident I have had not one good dealing with TSSA since that time, harassment, following my company around, etc... The non profit is an absolute insult to all non profit organizations everywhere. Their mandate is to bill, bill, bill, as much as possible. I have had nothing good or positive said by anyone in our industry of Fuel/Oil, Gas fitters, period. All have said that they're doing not a single thing for the public safety, just writing orders at $135/hr, although now no more charging for driving time, their billing department sent my company bills for over 2 yrs after our settlement and bill was withdrawn as a result. The story is so very long with many more instances of abuse, corruption, inspector in court with me discussing a court case in which he was the officer and I the defendant... PETITION TO STOP THEM NOW NEEDS TO BE STARTED...

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Brian Hines
TH
Send a message
Jan 22, 2015 1:20 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Forgot to mention when the TSSA supervisor was in to submit their plundering bill he also had on his fat wrist a Breitling Watch. Now after spending much working time in Switzerland and this watch being my favorite over Rolex I can tell you this is a multi-thousand dollar watch. Ya think he would show up to work with a regular watch not to show off his membership on the sunshine list and opulence.

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Landlore1
CA
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Jan 21, 2015 12:49 pm UTC

Just got my bill $1017.00 cheap in comparison to you other guys, no details to what the inspector did. My tenant call the fire department (don't know why, but didn't call us first) the fire department didn't find anything so they called the TSSA and the ESA. The Inspector was told 1) that the gas dryer (which was unplugged) did not cycle off, 2) that the vent pipe seams were sealed with duct tape not aluminum tape (previous owner) 3) the gas stove ignited slowly 4) gas fireplace had been tagged by Union Gas and not serviced (previous fire department call not reported by the tenant to us) and 5) maintenance done by someone my tenant hire drilled a hole in the furnace vent pipe and covered it with aluminum tape.
I'm already lawyered up because of this tenant, think she should be paying, she didn't call me to report the need for maintenance, nor that the fire department, TSSa, ESA or Union Gas had been at the house.

Is TSSA Legit?

TSSA earns a trustworthiness rating of 96%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds TSSA to be a trustworthy company. Although there's a 33% resolution rate for customer complaints, which deserves attention, TSSA is known for their high standards and safety. If you're thinking about dealing with TSSA, it's wise to check how they handle complaints.

Tssa.org.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Tssa.org.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Tssa.org.uk you are considering visiting, which is associated with TSSA, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Tssa.org.uk has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The tssa.org.uk may offer a niche product or service that is only of interest to a smaller audience.

TSSA complaints: history and resolution overview

TSSA has received 3 complaints on ComplaintsBoard. The first reported case, Bogus service over billing, was published on Jan 3, 2010, and the most recent complaint, Operating engineer renewal, was posted on Apr 18, 2023.

Out of all reported cases, 1 complaints (33%) have been marked as resolved, while 2 complaints (67%) remain unresolved. The most recent resolved complaint, Bogus service over billing, provides additional insight into how customer issues have been handled.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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