Latest Reviews and Complaints
Complaint regarding unauthorized deduction and negative account balance
Dear Sir/Madam, I am writing to raise a complaint regarding an unexpected deduction of approximately Rs. 5,300 from my HDFC Bank account, due to which my account balance has become negative and currently shows around Rs. -9633.35. This deduction and the resulting negative balance are completely unacceptable. I request you to immediately investigate the...
Read full complaintVery very bad experience & will never buy hdfc products
I am extremely disappointed with the services provided under the HDFC brand. While selling products, everything is presented as a single, well-integrated ecosystem, but in reality, it is completely the opposite. Banking, insurance, and loan services are not interconnected at all. For a single issue, customers are forced to visit multiple branches or...
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Concern regarding repeated net banking transaction failures
Dear Sir/Madam, I hope this message finds you well. I am writing to formally express my concern regarding repeated failures in your net banking services. Over the past two days, I have made several attempts to transfer funds; however, each transaction has consistently failed with the error message: "We are unable to carry out your instruction. Please...
Read full reviewIs there half a star
hdfc had a system where you could reset password without using a debit card using two step otp verification. now under the name of security they have removed that if a person doesnot use debit card how to reset password and have access. 2ndly you are forced to use pin instead of password then they upgrade or update and ask for password . when you go to...
Read full reviewWithout reason dismissed contract
A company of HDFC Bank They gave my son the job of loan verification and issued him an ID card for a three year contract. He missed his studies after +2. He needed a motorcycle and a good mobile to work in the field. He took a mobile phone and bike on loan after getting a three year contract. After three months, he was fired from the job without any reason. They have ruined my son's life because of the bank.
Read full review701 HDFC Bank Complaints
Net banking login
I want my customer ID to login to HDFC netbanking. Could you please help me. I don’t remember my customer id … so request you to provide me the details. I downloaded the net banking app and when I click on forget customer id …. It says, currently we are working on it. So I am unable to login and facing issue. It would be a feat help if you could share me the details.
Read full complainthemant suresh pagare
fraud has been happen with me at 9.00pm date 28-03-2026 of rupees 54000+13285= 67285rupess Still my account was in -24461.12 Rupees it was my humble request to hdfc bank please verify this Theft as soon as possible Even ill make this complaint to RBI bank
Read full complaintLong delay for providing noc for closure of cc a/c. While it covered under cgtmse
We have a CC account with your HDFC bank vide account no. [protected], in Buxi Bazar Branch, cuttack, Odisha. And now, we want to close the CC account, but it has already taken delay of 15 days for processing of NOC & closing of CC account, while we had already sent you dd for Rs.2.70 crore on 05.03.2026 from ICICI bank. And your rm gave us closure form...
Read full complaintIs HDFC Bank Legit?
HDFC Bank earns a trustworthiness rating of 94%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for HDFC Bank. The company provides a physical address, 13 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
HDFC Bank has registered the domain name for hdfcbank.com for more than one year, which may indicate stability and longevity.
Hdfcbank.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Hdfcbank.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Hdfcbank.com you are considering visiting, which is associated with HDFC Bank, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
HDFC Bank website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- Despite a high level of trust, our investigation found issues with HDFC Bank's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 22% of 4 complaints were resolved.
- Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
- We conducted a search on social media and found several negative reviews related to HDFC Bank. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Wrongful reporting of loan liability – request for immediate rectification
I served as a Director in Proscans Diagnostics Private Limited only from 28 June 2016 to 14 October 2016. My cessation from the Directorship was duly filed and updated with the Ministry of Corporate Affairs, Government of India. The MCA Master Data clearly reflects my cessation date as 14 October 2016. I have recently been informed that HDFC Bank ha...
Read full complaintUrgent complaint: unauthorized lien & non-cooperation by hdfc bank c-block sector 63 noida branch
Without any prior intimation, a lien has been marked on one of our accounts. Since the day we noticed this lien, we have been continuously following up with the branch, but till date no clear update or written information has been provided. On Saturday, we received a call from the branch asking us to visit and collect the notice copy. However, when our...
Read full complaintWrong crop fasal bima 2024-25
Applicant name manoj kumar ac no 1055804000376 bharatpur branch has complaind you that bank bharatpur branch added potato crop bima in my account ac no 1055804000376 instead of wheat and musterd. I did not cultivate potato in my farms. (record also included) Mr. Deepak sharma hdfc 8890535344 is handle this case Otherwise I put fir because there is no...
Read full complaintUnauthorized debit from my sb account
From last 5th august 25, 5th sept, there were two time debit more then 28 thousand of lone emi from my account, which I have not taken any lone this is totally unauthorized debits, next day on 6th aug I reached babhola vasai branch and informed them. And continues doing follow-up but unfortunately till date the matter is not resolved. I complained it on customer service / loan account service. And personal visits to branch. But no proper response
Claimed loss: 28800
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Why are you hold my money
Sir, I'm Deepak Bisht. I'd like to know why my account balance is repeatedly put on hold. Can I find out why? If this is the case, please close my account because I can't afford to deposit so much money every time. My money is being deducted without any information. I complain but get no response. I call the branch and get absolutely zero response.
Claimed loss: 5214 RS
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Credit card and personal loan reflecting in cibil
Dear HDFC Bank Team,
I am writing to request an urgent update to my CIBIL credit report status for the following accounts, which have already been closed as per my records but are still reflecting as “open” on my CIBIL report:
1. HDFC Credit Card
Account Number: [protected]
Current Balance: ₹0
Status: Already Closed
2. HDFC Personal Loan
Account Number: 9104231
Current Balance: ₹74,525
Status: Already Closed
Attached are screenshots from your system showing both accounts as closed with zero overdue amount and nil current balance.
I kindly request verification and immediate action to update these accounts as “closed” on my CIBIL report. This will help to ensure my credit profile reflects the correct status and prevent any impact on my financial credibility.
Please let me know if any further information or documentation is required from my side.
Thank you for your prompt assistance.
Best regards,
Gowda santhoshkumar
Attach both screenshots to your email for reference. This format should help the bank efficiently resolve your issue.
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Suspicious transaction made in my saving & current account on 08/12/2024
On 8th december,2024 I had got one message that last month electricity bills are not fully paid. Paid immediately other your main electric line cut off from today night. Immediately I contact the with the phone number provided in the message. While conversation pay the arrears by any option like through debit card, credit card or net banking. I prefer through net banking & immediately I got one screen where my name & consumer number in electric department. I choose net banking & put my bank cust id & password in net banking. Immediately I got message that rs 99,000 deducted from my saving account no-[protected] &rs 50,000 debited from current account no-[protected]. But I had not share any otp or pin with the hackers. There after I call to hdfc phone banking to block all my accounts & cards. Without sharing pin or otp how it is possible for the hackers to hacking my money from my account. I have also lodged complain in cyber police station immediately. Bank credited a sum of rs 1,49,999 two days back & again today debited the same account from my account, because you share your bank details with the hackers. But my question how the amount the hackers debited my account without otp or pin. Please take necessary step to recover the amount else I will file case against bank in court of law. All conversation are recorded in my phone, if you want I can share.
Claimed loss: Rs 1,49,999
Desired outcome: Please refund of Rs 1,49,999 to my account
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High priority - urgent request for resolution of multiple fraudulent transactions impacting business operation
Dear HDFC Team , I am writing to urgently seek your assistance in investigating and resolving a series of fraudulent transactions that have significantly impacted my business, ROBODA Design Solution (GST Number: 24CPTPP7745H1Z6). The total financial loss incurred from these fraudulent activities amounts to ?72,79,922. The details are outlined below for...
Read full complaintUnprofessional HDFC credit card employee
Unprofessional HDFC credit card employee
Worst experience. While approaching for credit card...talked nicely and committed for all support and gift upon application. Applied for Rupay card and even after confirmation got visa card... while contacting back to the same person not supported any way...with lit of struggle for 45days...got request varient of card. Also even today gift not received and that person not answering to any thing... please be careful while dealing with Mr Aditya lad and Mr Sanjay soni from Ahmedabad branch for dealing of credit card.
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New current opening in my firm name
I, Rabindra Nath Ray, an imperia customer having 7 nos sb and current account with your bank and having MF account of Rs. 100000/- pm from my family members and having FD more than 50 lakhs in my and family members name.
Now i applied for opening a c/a in the name of 'M/s Rabindra Nath and co., Chartered Accountants at Balasore Branch, Odisha. I deposited the PAN, Adhar card, Udyam Adhar Card and the 'CA membership card from Institute of Chartered Accountants of India' and Certificate of Practice.
Then your branch asked for Certificate of Practice in the name the firm.
ICAI does not issue Certificate of Practice in the firm's name.
Because a CA is issued 'Certificate of Practice in his name and can start practicing as sole proprietor having a firm name or as a partner in a firm.
I had a C/A with SBI in my firm name where they have accepted 'ICAI member card' as existance proof of my firm. As your bank asked to close SBI and open CA of my Firm in your bank , I have closed the said SBI C/a.
The membership card from Institute of Chartered Accountants of India should be proof of existance of the firm.
Since my gross receipt of my firm, a GST registration is not mandatory.
Desired outcome: A C/A IN MY SOLE PROPRITORY FIRM i.e RABINDRA NATH AND CO. CHARTERED ACCOUNTANTS
Reactivate account
Since last one month I have gone 25-30 times to HDFC Bank ( Branch at teen batti chauraha, Ujjain). There was a fraud transaction that took place via my account. So I had blocked my account and card online. Till today I'm not able to reactivate the account. Sometimes the system is not working. Yesterday the biometric was not working. Today I reached the bank at 10:10. The concerned staff was busy talking with her colleagues. After 5 minutes when she realised I suppose that she should attend me, she gave me the biometric to put my finger. After that she said to wait for 5 minutes and the entire staff members at the bank went for breakfast. I had to still wait for more 10 minutes. Why don't the bank keep their starting time at 11 am.
Maintenance charge
I opened savings account in hdfc bank in 2020 few months I was, able to maintain balance but during covid I couldn't continue my job dur to which I was unable to maintain minimum balance. This year September 2023 , I tool loan from hdfc account for two wheeler and I was having around 4000Rs in my account for next month loan emi but bank deducted all my savings in the name of monthly charges. It was my savings.
Desired outcome: I spoke to branch manager but did not get satisfactory response
Credit card charges issue
Dear HDFC Team,
I am complaining for my credit card charges issue, i have bought a product from apple website on emi due to some issue with the product i have to return that product before placing a return request on apple site i confirmed from hdfc customer care representative that how will i get my refund as per executive EMI will be cancel and no interstat will be charged only gst of processing fee will be charges which will be 35 INR rest all amount will be adjust.
Later I went to the Apple site and I returned my product. I got a full refund from them. Now HDFC bank is charging interest on that transaction. I talked to to supervisor in HDFC bank they said same that these charges will be adjust only 35 INR will be charged.
Now I want to waive off the interest charges.
Desired outcome: please null and void all the charges
Loan amount paid but hdfc bank is not paid
Lone number 6400399 se mere sare kist paid ho gaya hai Maine three saman lone par liya tha time se Maine pay kar Diya lekin branch ka Kahana hai aap do kist nahi Diya hai 3 saman ka lone Emi 5369 rs kata mere ac se but lone number 6400380 and 6400390 ka one kist jama nahi hua hai to mere ac se 6400399 one me Sara Paisa kat gaya hai muje phone kar ke paresan Kiya ja Raha hai court se notice bheja ja raha hai ai bhi cort ja kar stetment lekar cort me jama karata hoo and paresan Kane ke liya 500000 lakh ka dawa karata hoo
Desired outcome: Bank to good but khuch staff not good
hdfc credit card rajam branch
I have taken a credit card from rajam branch. At the time of taking the credut they told that it is a life time free credit card, even though if you dont use it you will not be charged anything. But the on date of 9 december 2022 I got an update to pay the bill 1180 rupees. I contacted the branch they told me to pay even if I dont even generate the card pin also. I paid and when I aksed them they told that money will be returned in one day and this bill will never generated again.
But on the date of 21 june 2023 I got the same update to pay again the same amount again I asked them again they told me to pay the amount. I paid on 5 june 2023 before the due date as of now till date 17 july 2023. The amount has not been refunded and the rajam branch staff not even responding to my calls and messages.#hdfc manager,#hdfc rajam, hdfc employees.
Desired outcome: kindly please refund my money of 1180 .
Hdfc fastag
Please provide the status of my compliant Ticket no. 678170 pending since 12.06.2023 for resolution. Escalated the issue to all following concerned still no resolution. hdfcbank.[protected]@1pay.in , escalations.[protected]@1pay.in, shodhan.[protected]@1pay.in, [protected]@hdfcbank.com
UPDATION OF KYC IN HDFC WALLET ID NO: [protected]
VEHICLE NO: MH13AZ8122, MOB NO: [protected]
Regards
NS VARA PRASAD,
mail: [protected]@yaoo.com
Desired outcome: Delete my credential with HDFC and let me register fastag details with other Service providers in the Market. Donate my balance in my wallet to needy people.
Credit card related
Hii this is Nitesh here I would like to inform you I gonna raise a complent regarding hdfc bank as well as manager mr. saroj because this compliment I was using credit card since 2015 I never face any challenges but one day I have lost my bag and in this bag my volite and mobile was there somebody's theft my bag so I have been lost my credit card also so I don't have any way to block this card so I have sent an email to hdfc bank department but there is no response from bank site after many long time they called me regarding my company no they told in directly pay the amount also they increase my amount as well 27500.67/- now this mont I got a job in income tax department recent I have joined. So I got a call from hdfc bank yesterday 31-05-2023. They told like sir when you make the payment I told her Frist you did not respond resolve my issue and indirectly asking for the payment her name was madhumitha she was over the phone I asked for resolution so she told me like we will convert your amount to 3 emi I told plz convert into 6 emis so that I could pay easily she was telling not possible we can convert only 2 also I told decrease the unnecessary amount then I pay emi she is telling I will ask my manager I said ok today I came to office and what I can see in my hdfc savings salary account they have mentioned minis -27500.67/- in my account with out any intimation so I asked her to why but she didn't gave any response she sent her manager no name of the manager is mr.saroj I talked him but he was rude on call and telling me come to branch and shouting and disconnected my call if this this cas will not resolve I will file a case in court or else I will suside.
Desired outcome: Guys I will suggest don't use hdfc credit card totally bad services
HDFC Bank complaints: history and resolution overview
Out of all reported cases, 157 complaints (22%) have been marked as resolved, while 544 complaints (78%) remain unresolved. The most recent resolved complaint, Mobile banking app, provides additional insight into how customer issues have been handled.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
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