Baptist Health System

Mr.Rudy of Cigna talked to Ms. Mercy, the patient talked to Ms. Grace and Ms. Maria of Baptist M&S Imaging by [protected], they keeps telling the patient that Cigna does not respond the claim or rejected the claim even though the claim has been paid off with a check $118.06 mailed to Baptist on 2/28/2020 under no copayment required to the patient but
Baptist M&S Imaging upfront charging the patient $145.86 because they didn't know whether Cigna would pay them or not