Ulta Beauty reviews and complaints 1
View all 444 complaintsUlta Beauty - I want a full refund of my $250.00
My normal hairdresser at Ulta salon at Firewheel Mall is no longer there. So I booked at a different Ulta salon at Park and Preston in Plano. I didn't want to go to Firewheel because one of the salon persons there had turned my hair blue before. Lilly did my new haircut and foils at Park and Preston. My hair is ruined. She just bleached it. I am a 55 year old woman and It looks like I am trying to be 18 again. I have spent the last 4 years going to Lee at Firewheel mall. I used Lee when she was at Regis before too. I told Lilly not to cut my hair short but she just did whatever she wanted to do.
Latest reviews and complaints
Customer service1
10/19/25 I went to store 153 to make a return on an item I bought the...
1
In August 2022 at Waterford Texas salon I did my hair it was glossed...
1
I was an excellent salon customer at the Factoria Mall location for a...
1
Hello,
I went into an Ulta store yesterday (02/04/23) and I was told...
1
On November 10th, Ulta Beauty was supposed to refund my order that...
We have received your comment. Thank you!