Ashley HomeStore reviews and complaints 1
View all 800 complaintsAshley HomeStore - Sectional sofa
Purchased a sectional December 22, 2021. Sectional was delivered home damaged. Have been talking to customer care since then (its now April 19, 2022) and the issue has not been resolved. The wrong item keeps getting delivered to get the sectional fix, or the correct item comes in damaged. This process of trying to get the items corrected has been at least 6 times. Never dealt with a more imponent company. I have asked for them to take back their items and for my money back. The company has responded that wont be possible. I am now stuck paying $3.5 k for a inferior product.
Desired outcome: Still in the process of getting items corrected
Latest reviews and complaints
Do not buy trulani bedroom set from Ashley HomeStore1
Jan'26 bought Trulani Queen Panel bed, 9 drawer dresser, 2 drawer...
1
To Whom It May Concern,
I am writing to formally express my deep...
1
I am military and purchased a reclining sofa and chair with the...
1
I purchased several furniture items from ashley's a year and a half...
1
Mt dinningroom set broke after a dew months I got it. I paid for a...
We have received your comment. Thank you!