United Dominion Realty Trust [UDR]

They are charging us for a broken microwave 330 $ that was broken when we moved in 2011 .When i got the bill i was shocked to learn the cant find my move inspection paper work after a long time and lots of phone call i have received a copy from them (Billing department ).They say that the paper work was never summited there for we have to pay .Yet they the one who send me the copy, i am looking at it and she says they don't have it even after i sent the file back to the throw email. They are really rude, the name of the lady is mindy she will happily hang the phone up and there's no body to talk to