Mediacom reviews and complaints 1
View all 130 complaints
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Mediacom has left an official reply on this complaint.
Mediacom - To change the primary telephone number, mediacom does not do it on the telephone or website, I have to drive 1 hour to the next local office.
To change the primary Telephone number, Mediacom does not do it on the Telephone or Website, I have to drive 1 hour to the next Local office.
Before I got to the customer service, two customer service provider hanged up on me. Horoble Customer service. I know it is not the person on the other lines fault, it is the Companies fault and the Company does not care.
Desired outcome: To change the Primary Telephone number online in your account or when you call in and talk to a representative.
Resolved
This complaint has been resolved automatically due to user's inactivity.
Mediacom customer support contacts
Hello Walter, thank you for bringing this to our attention. We apologize for any frustration this has caused. We strive to provide better services and customer experience than this, and we would love the opportunity to address this with you. Please feel free to reach out us at SocialMediaTeam@mediacomcc.com with any questions or concerns that you have and we will work to improve your overall service experience with us.
Latest reviews and complaints
Was lied to by the company1
On January 17 2023 I called to make a payment on my bill I paid $75...
1
On Sunday a landowners was cutting trees and knocked down the line...
1
I have been trying to get internet service for two months now...
1
We've had Mediacom service for 20+ years between cable tv, phone to...
11
I recently fell for another one of Mediacoms cons. Ironically it i...
We have received your comment. Thank you!