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I go to the VIP and the All Sweeps to enter the $1,000,000 prize, but it is no longer there. You can NOT enter for that prize unless YOU PAY them a member's fee. There is a note on their web site: "No purchase or fee necessary to enter". That is a LIE. You cannot enter for the $1,000,000 unless you PAY them money-a membership fee. They say, "no purchase or fee necessary to enter". That is misleading. Instead, they should write, "There is a paid membership required to enter the $1,000.000 prize. Definingly FRAUD and illegal! Report this at the Better Business Bureau. There is nothing more to say. Fraud!
Claimed loss: I am unable to enter for free the $1,000,000 prize.
Desired outcome: I want the $1,000,000 prize available to all without a membership requirement. The VIP and the All Sweeps must put back the $1,000,000. prize.
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I have played PCH since 2013. Now, all of a sudden, you can't play unless you pay a membership fee. What happened to my over 2 billion, three hundred million tokens that I earned over the years. You don't even explain to folks what changed, why it changed, what happened to all the tokens you already earned and the tokens you redeemed for prizes that weren't even awarded yet. Lousy customer service. Better Business Bureau should investigate this company!