Globe Telecom

How can i reactivate my globe number

I am getting regular surveys... from Globe using a Globe logos. https://laravel.com/docs/6.x are the company doing this. They are offering chances to win prizes. Do you know this is happening does Globe agree with what is bing done in their name?

Globe mobile internet connection is poor to none. Cant even book Uber properly in the daytime. I have to wait for wee hours in the morning before I can properly stream a video. a 2 hour film becomes a 5 hour film if you're using globe internet. Hopefully the government allows new players to come into the picture. Both Smart and Globe mobile have poor connection but Globe is worst.

Globe staff are Rude! And [censor]! They just wasted my time! I experienced the [censor] day at GLOBE MOA!

gusto ko lang i-share yung bad experience ko na nangyari noong May 13, 2017. Regarding sa unit celphone ko na nasira so under warranty pa siya for repair kasi wala pang one year nasira na yung celphone unit under my globe plan. Ang nangyari kasi nireport ko sa globe store kung saan ko in-apply yung globe plan ko don located sa Robinson's Lucky Gold Plaza. Tapos ang sabi saken ng globe personnel ng globe sa store na yon bibigyan nila ako ng certificate of under warranty tapos ibigay ko or puntahan ko yung service center nila sa Sta. Lucia Mall sa CITY LIGHT kasi don daw yung pagawaan ng mga nasirang unit ng globe pag under warranty pa ang unit. So nagpunta ako sa nasabing service center ng globe sa Sta. Lucia Mall sa Marikina, ang masama nangyari na ikinasira ng araw ko ay pagadating ko don ang tagal ko nag antay sa technician kasi 1 pm pa daw ng hapon ang dating niya. So bumalik ako ng 1 pm nandon na yung technician ibinigay ko yung supporting Docs. o certifcate ng under warranty for repair at yung celphone unit. tapos pinag antay ako ng mahigit dalawang oras. tapos lumabas yung technician ibinalik yung unit at hindi rin naayos kasi irere-program daw yung unit. tapos dun ko nalang daw dalhin sa main office nila sa green hills sa City Light daw. tinanong ko kung bakit? ang sabi saken ng technician billing lang daw sila. sabi ko " eh bakit dito ako pinadala ng globe store niyo kung billing lang yung pina process niyo isa pa nag effort pa ako magpunta dito na napaka layo sa lugar ko isa pa kako nag leave pa ko sa work ko para lang dito. kung alam ko lang na ganito mangyayari saken sana ipinaayos ko nalang sa iba kahit na nagbayad nalang ako" yung technician ang sama pa ng ugali wala daw siya magagawa kasi di niya kayang gawin kaya don nalang ako magpunta sa green hills. and the he talk napaka angas niya. kinakausap ko pa siya tinalikuran na ako. so ang ginawa ko ini-report ko sa Globe customer service regarding sa nangyari. so ipinaki usap ko na kausapin nila yung technician na yon so nag usap sila at nalaman ng GT Customer service na napaka rude ng ng Technician Ng Globe. So ang saken lang para hindi na maulit yung ganong incident sana mabigyan ng prompt action yung mga emplayadong hindi maganda serbisyo at pakikitungo nila sa mga customer nila. O kaya tanggalin nalang kasi nakaka sira siya ng image sa isan Company.

It is just so frustrating since I had to convince my wife to move with GLOBE, only ofr us to find ut, they just don't have the WORST CUSTOMER SERVICE, BUT OVERALL WORST SERVICE AS WELL! Even after full payment they deactivated my line services then had my wife CS, call got disconnected, my wife had to call them back then another WORST THING is the previous Rep she spoke with, made a note that it was a drop call and that she tried to call my number multiple times but THERE WAS NOT EVEN A CALL INITIATED THAT IS WHY MY WIFE HAD TO CALL AGAIN. Then on FB messenger, they asked me to pay may unbilled charges, when I did get a notification I DID NOT HAVE ANY. We just went to sleep and then there goes the UNBILLED CHARGES AND THEY ARE ASKING ME TO PAY?! I have all the screenshots and when I went back at them telling this, I was then advise that the UNBILLED CHARGES ARE NOT FINAL, THAT CHARGES CAN ONLY BE VALIDATED ONCE FINAL BILL IS IN, WHICH IS NEXT MONTH. BUT HEY THAT WAS NOT THE ADVICE I GOT PREVIOUSLY, THEY ONLY CHANGED THEIR TONE WHEN I SAID I HAVE ALL THE DOCUMENTS AND THEY ARE CLEARLY LIABLE, THE TONE THEN CHANGED. IF THERE IS WORD MORE THAN "WORST", THAT'S THE BEST WORD TO DESCRIBE THEM!

Globe company are good only for sending bills and recieving payments.. But when it comes to the internet services.. They are faster than the snail. When you complain they will tell that there its nothing they can do. Because they only recieve payments.. They point to the contractor that you cannot contact.. Bull#### services.. And they will not allow you to disconnect your internet cause your lock on the 2 years contract..

Globe is a disclaimer and misrepresent their offer about the products and services they can provide. Kind of very disappointed!

I registered for 1599 Unlimited Landline and Internet. Just found out that I have a daily cap of 1GB per day. As indicated in the plan, I have UNLIMITED internet. Globe does not want to give back the plan that I should have. They told me that since the beginning, I have the 10gb cap. And now I am also paying for the unlimited calls for Globe/TM mobile calls

Date of the incident: 08/22/2016
GLOBE LINES

I want the services that I should have had before.

To globe..
Paki connect naman ang bundle phone ko na kasama ng aking internet, kasi ilang beses na akong nagtry magpaconnect e naconnect saglit tapos ay naputol na naman, wala akong outgoing servces... Wala naman akong bagong bill na dapat bayaran account name editha micosa mercado phone no. [protected].. Wala naman akong makausap sa costumer service at palaging self menu ang ipinagagwa sa akin ng operator. Pls. Take ang immediate action regarding this